The right babycare expert for your family, fully verified.
Background-checked caregivers for 8-hour, 10-hour or 24-hour care. Pay a subscription fee — pick a 3-, 6- or 12-month plan. Free replacements during your subscription period.
We're not accepting new requests right now
We're currently receiving a high number of requests. To give every family the attention they deserve, we've paused new intake while our team catches up with the ones already in.
We'll be back to accepting new requests soon. Thanks for your patience.
Verified, not just listed
Every babycare expert goes through a three-point background check, and we share the results with you. Here is exactly what we check.
Plus an in-person assessment. All verification costs are included in the subscription fee.
Pick 3, 6 or 12 months
Subscription fee — same price whether you need 8-hour, 10-hour or 24-hour care.
Subscription fee is due at match confirmation, before the babycare expert joins. Free replacements during the plan period. Prorated refund on cancellation in case of genuine issues.
How it works
Register your request
Two-minute form: your address, your child's date of birth, care type (8-hour, 10-hour or 24-hour), and languages.
We call to understand your needs
A Nello team member walks through your routine, home, and joining date, and helps you pick between the 3-month and 6-month plan.
Get your shortlist
We send you profiles of babycare experts matched to your requirements, so you can pick the right fit.
Confirm & pay the subscription fee
Pay ₹6,999 (3-month plan), ₹11,999 (6-month plan) or ₹19,999 (12-month plan) to Nello. This is the only amount you pay us.
Babycare expert joins your home
Your babycare expert starts on the schedule you picked. Travel to your home is arranged by Nello.
We stay with you through the plan
Ongoing support during your plan. Free replacements if it isn't the right fit.
Trust is earned, not assumed.
Letting someone into your home to care for your child is a big decision. We treat it like one.
Now serving three Bengaluru neighbourhoods
- 📍 Bellandur
- 📍 Sarjapur Road
- 📍 Kadubeesanahalli
Don't see yours? Ask anyway.
Questions, answered
What types of care do you offer?
Three schedules: 8-hour, 10-hour, and 24-hour care. Pick what suits your family — the subscription fee is the same for all three.
Is there a subscription fee?
Yes — ₹6,999 for a 3-month subscription, ₹11,999 for a 6-month subscription, or ₹19,999 for a 12-month subscription. Payable to Nello at match confirmation, before the babycare expert joins. The babycare expert stays with your family for the subscription period; after that, renew through Nello to keep her, or she returns to our network.
What's covered by the subscription fee?
Sourcing, three-point background verification, matching, travel to your home, ongoing support, and free replacements during your plan period.
What if the babycare expert isn't the right fit?
We replace her at no extra cost during your plan period. Tell us and we'll send another shortlist.
What happens after 3, 6 or 12 months?
You can renew with Nello for another 3-, 6- or 12-month plan (a fresh subscription fee applies). If you don't renew, the babycare expert returns to Nello's network and moves on to another family. You cannot continue engaging her privately outside Nello — see our Terms & Conditions for details.
Can I hire the babycare expert outside Nello?
No. Nello babycare experts work exclusively through Nello. Hiring, retaining, or receiving services from a Nello babycare expert outside of an active Nello plan is a breach of our Terms & Conditions.
Can I cancel the plan early?
You can cancel with 15 days' written notice. A prorated refund on the subscription fee is offered in case of genuine issues (family emergency, medical, relocation, or Nello's inability to provide a replacement).
What does verification include?
Three checks on every babycare expert: government ID, court (criminal and civil) records, and a CIBIL financial screening where a PAN card is available. We share the results with you, and we also do an in-person assessment.
Do you take families with newborns under 3 months?
Not yet. We start with babies aged 3 months and older. Please come back to us when your little one is 3 months old — we'll be here.
Ready to meet your match?
Tell us about your family and your schedule. We'll take it from there.
Find your babycare expert →